PRIVACY POLICY

Who we are

Pusat Tuisyen Pendidikan Cemerlang, often referred to as “PTPC,” is a reputable educational institution dedicated to providing high-quality education and support to students of all ages. Established with a commitment to academic excellence and individualized learning, PTPC has been serving students in our community for more than 20 years.

Our dedication to education is not only reflected in our commitment to teaching but also in our commitment to safeguarding your privacy and protecting your personal information when you interact with our website, https://ptpc.edu.my. This Privacy Policy outlines how we collect, use, and protect your data while you engage with our website and services.

If you have any questions about our educational programs or this Privacy Policy, please do not hesitate to contact us at info@ptpc.edu.my. We are here to assist you and ensure that your educational journey with us, whether through our physical location or our website, is a fulfilling and enriching experience.

Pusat Tuisyen Pendidikan Cemerlang (“PTPC”) is committed to protecting your privacy and ensuring compliance with the Privacy Act 1988.

Privacy Statement

Collection of personal information

Information you provide: We may collect various types of personal information that you voluntarily provide, including but not limited to your name, email, address, identification card number, telephone number, mobile number, date of birth, and gender.
Automatically collected information: We automatically collect certain information when you visit our website.
Cookies: We use cookies to enhance your browsing experience on our website. You can control the use of cookies through your browser settings.

The personal information we collect from you will be used in some or all of the following ways:

To provide services.
For marketing and promotional purposes.
To improve the user experience.
To comply with legal obligations.

Security of Personal Information

PTPC ensures that all information collected will be safely and securely stored. We protect your
personal information by:
– Restricting access to confidential information- Maintaining technology products to prevent unauthorised computer access
– Securely destroying your personal information when it is no longer needed for our record
retention purposes

Disclosure of Personal Information

We will not share your information with any other organizations other than related companies and those third parties directly related to the delivery of the products you have purchased from PTPC website. In exceptional circumstances, PTPC may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. PTPC is committed to complying with the Privacy Act and the National Privacy principles. If you believe that PTPC has breached your privacy, please drop us an email at info@ptpc.edu.my and we will resolve the issue.

Collection of Computer Data
When you visit PTPC, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

Your computer’s IP address
Browser type
Webpage you were visiting before you came to our site
The pages within PTPC you visit
The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics. This information is collected for analysis and evaluation to improve our site and the services and products we provide. This data will not be used in association with any other personal information.

As part of the above, PTPC may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting and Google Analytics Demographics. PTPC also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, use first-party cookies and third-party cookies together to inform, optimize, and serve ads based on visitors’ past visits to PTPC, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to PTPC.

Third Party

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Deletion Processing of Personal Data

You have the right to request deletion of your personal data. The responsibility for compliance rests with us, who determines the purposes and means of processing your Personal Data.

You shall notify us in writing an email to request your Personal Data to be deleted by us so long as it is necessary for the fulfilment of the purposes for which it was collected only, or inform us your objection to the use of your Personal Data for marketing purposes whereupon we will not use your Personal Data for such purpose.

Updates to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Information

We are always pleased to hear from our customers. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please contact a member of the PTPC team at info@ptpc.edu.my.